Privacy policy

Privacy Policy

Last updated: October 16, 2026

Made By Nativos ("we", "us", "our") operates madebynativos.com and our Etsy shop. This policy explains what personal information we collect when you visit or buy from us, how we use it, and the choices you have.

Information we collect

  • Information you give us: your name, email, shipping and billing address, phone number, and messages you send us.
  • Order information: the products you buy, order history, and payment confirmation. Card payments are handled by our payment processors (such as Shopify Payments, Shop Pay, PayPal, Apple Pay and Google Pay); we never see or store your full card number.
  • Device and usage information: your IP address, browser, device type, pages viewed, and how you reached our site, collected through cookies and similar technologies.

How we use it

  • To process, ship, and support your orders, including returns within our 7-day return window.
  • To answer your questions and send order and shipping updates.
  • To send marketing emails, only if you opt in. You can unsubscribe at any time using the link in any email.
  • To prevent fraud, keep our store secure, and meet legal and tax obligations.
  • To understand how our store is used and improve it.

Who we share it with

We do not sell your personal information. We share it only with service providers who help us run the store, such as Shopify (our e-commerce platform), payment processors, shipping carriers, email and analytics providers, and, where required, with authorities to comply with the law. If you order through Etsy, Etsy's own privacy policy also applies.

Cookies

We use cookies to keep your cart working, remember your preferences, and measure site traffic. You can control cookies through your browser settings or our cookie banner where shown; blocking some cookies may affect how the store works.

How long we keep it

We keep order records as long as needed to fulfill orders and meet accounting, tax, and legal requirements, and delete or anonymize other data when it is no longer needed.

Your rights

Depending on where you live (for example, under the GDPR in Europe or state privacy laws such as California's CCPA/CPRA), you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses. To make a request, email us at the address below. We will not discriminate against you for exercising these rights.

Children

Our store is not directed to children under 13, and we do not knowingly collect their personal information.

International transfers

Your information may be stored and processed in countries other than your own, including the United States, by us and our service providers.

Changes

We may update this policy from time to time. We will post the new version here with an updated date.

Contact us

Questions or requests about your privacy: madebynativos@gmail.com.